Shipping policy

Shipping and Dispatch

Most of Gillibrand products are dispatched within one business day(during Monday to Friday). The customer should input a complete and correct address upon checkout. For efficiency in delivery, our system discourages cancellations after payment has been made.  Your item will be shipped via courier or the Australia Post, depending on its package size and weight, within 2-8 business days. Customers will be provided with unique tracking numbers to monitor online deliveries.

Notes:

  • Customers should provide the correct and complete delivery address and contact details upon checkout before payment. Changes to shipping details after checkout are considered invalid.

Free Shipping

On items applicable for free shipping, deliveries are only limited within the metropolitan area based on the delivery postcodes. Delivery costs may apply to areas outside of Free Shipping zones.